Material:100% Korea High Quality Synthetic Heat-Resisting Fiber (Temperature: 270-300 Fahrenheit), which able to resist the heat from styling tools to give you almost the same styling versatility as human hair.
Can be Restyled:This hair extensions is the heat-friendly hair fiber so you can restyled it with the scissors or curling iron.(optimal temperature is 80-120 degrees). Going above 120 degrees is not recommended.
Wash and Care Instructions:Unlike the human hair,the synthetic hair fiber may get tangled after 2-3 wears because the synthetic clothes that build up static,especilly in winter. To prevent it,kindly you can get a spray bottle and put some conditioner in it, then fill it up with water. Spray it in the hair extensions.It will make the hair extensions not very dry and prevent getting tangled in some extent. When you wash the hair extension, you just need a little mild shampoo and hair conditioner then washing in lukewarm water. Then set on a flat towel and let them naturally dry. Do not rub or twist hair. Do not expose to sun directly.
In order to make the hair extension wig keep a long life expectancy, we suggest you wash and condition the hair wig at least once a week.
Use finger comb hair from bottom to top, wet the hair with warm water.
Soak the hair wigs with mild shampoo for a few munutes.
Take clear water rinse the hair twice at least.
Soak up the water on hair wigs by towel.
Hang the hair wigs with the weft open and air-dry it if you are not in hurry. Hign temperature blow dryer will shorten hair wig's life.
About the curly hair wig and long hair wig, it's better to braid it before go to bed. Please don't comb curly hair wig directly when it's dry. Use finger or wide-tooth comb to manage the hair mildly when it's half dry.
About Shedding, there might be some pieces that are not attached to the weft, it's normal thing, not the quality issue. When you first comb it or wash it, it will go out.
If you want the same effect like the model in the pictures for your hair, you need to practice a few more times and learn some wigs tips online. By the way, wearing 2 pieces hair extensions are highly recommended.
All orders are processed within 1 business day and normally shipped within 5-7 business days. Deliveries take on average 10-25 business days and in rare cases 30+ business days.
Please note we are currently experiencing a large volume of orders be advised that orders will be processed within approximately 2 to 3 business days.
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
From Chicray.com we want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase. As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
If you are not satisfy and you want to return or change this product, you can do within 14 natural days since it is delivered. 100% Refund Guarantee
CONDITIONS TO APPLY FOR A CHANGE OR RETURN:
Changes: Customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded with a Store Credit or for the total amount.
Items that are damaged, dirty, altered, or not in their original boxes or bags will not be accepted for return.
No refund requests will be accepted by email, chats or any other method. To make a change or return the product, please, make in by this form: Change and Return Form
You will have to send us a clear photo of the product to prove it is on the original conditions.
No refund requests will be accepted after 14 natural days for any reason.
We'll refund only to the same payment method from where customer originally pay.
Refund or Changes will be executed once we receive the tracking number from the customer as a guarantee
We don't refund shipping cost or customs cost
If you want to learn more about it check Return Policy